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| Job Title : Quality Assurance Specialist |
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| Company |
Army Medical Command |
| Location |
Washington, DC
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License/Certification Required |
-- Other --
, Status Candidates |
Minimum Career Level |
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Required Education |
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Major |
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GPA Required |
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| Required Experience |
null |
| Required Travel |
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| Training Available |
NO |
| Salary |
$47647 to $106820 |
| Bonus |
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| Benefits |
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| JOB DESCRIPTION |
Army Medical Command
Job Announcement Number:
NCAN07849485R1
Quality Assurance Specialist
SALARY RANGE: 47,647.00 - 106,820.00 USD per yearOPEN PERIOD: Monday, January 07, 2008
to Friday, January 11, 2008
SERIES & GRADE: YA-1910-2/2POSITION INFORMATION: - This is a Permanent position. -- Full Time
DUTY LOCATIONS: 1 vacancy - DC - Washington
WHO MAY BE CONSIDERED:
Status Candidates
JOB SUMMARY:
DEPARTMENT OF ARMY RANKED ONE OF THE TOP TEN FEDERAL WORKPLACES FOR 2007!
Challenge Yourself - Be an Army Civilian - Go Army!
Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.
Organization(s):
Includes 19.73% Local Market Supplement
Walter Reed Army Medical Center, Dir of Logistics, Hospital Logistics Division, Washington, DC
About the Position: This position is located at Walter Reed Army Medical Center, 6900 Georgia Avenue NW, Washington, DC, near the Silver Spring, MD border. This position is under the supervision of the Supervisory General Engineer. The incumbent regularly conducts on-site inspections of segments of contractor/MEO assigned. Some walking, bending, and stooping during inspections and visits is required. The work performed is sedentary in nature. Inspections are performed in all types of facilities, offices, warehouses, etc. Areas are adequately heated and ventilated.
Who May Apply: Click here for more information. All Federal employees serving on a career or career-conditional appointment.in the competitive serviceDepartment of Defense employees serving on a Career or Career Conditional Appointment.Current Army employees with competitive status (includes Army employees serving on a career or career-conditional appointment).Reinstatement eligibles.NAF/AAFES Interchange Agreement eligibles.Veterans and preference eligibles under Veterans Employment Opportunities Act of 1998. (VEOA)Veterans' Recruitment Authority (VRA).Interagency Career Transition Assistance Plan (ICTAP) eligibles.Family member employees eligible under Executive Order 12721.Defense Civilian Intelligence Personnel System (DCIPS) eligibles.DoD Interchange Agreement eligibles.Defense Homeland Security, Transportation Security Administration Interchange eligible.
KEY REQUIREMENTS:
U.S. Citizen
Send Mail to:
Central Resume Processing Center
314 Johnson Street
Aberdeen Proving Ground, MD 21005-5283
For questions about this job:
Central Resume Processing Center
Phone: 410-306-0137
Email: applicanthelp@cpsrxtp.belvoir.army.mil
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| JOB REQUIREMENTS |
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NCAN07849485R1
Quality Assurance Specialist
QUALIFICATIONS REQUIRED:
Click on link below to view qualification standard.
General Schedule Ensures evaluation methods provide systematic and equitable review appropriate to the service; includes methods for determining acceptability/non-accept-ability of performance. Investigates customer complaints and deficiency reports, initiates action to determine cause, and recommends resolution. Analyzes quality data to detect unsatisfactory trends/conditions and/or weaknesses in the contractor's/MEO's quality control system and monitors Quality Control procedures IAW contractor/MEO Quality Control Plan. Reviews and evaluates technical data to identify characteristics that may affect the quality of the finished product or service. Reviews and evaluates products, services, and procedures contained in the contract through periodic audit and surveillance inspections. Formulates recommendations for corrective action by the contractor when deficiencies and unsatisfactory conditions are encountered, and initiates follow-up checks to prevent recurrence. Prepares Quality Surveillance Reports. Advises supervisor on contractor's/MEO's performance by evaluating inspection results and customer complaints. Assures that work and quality of work are performed according to the contract and Plan and forwards reports of violations to the Supervisor recommending corrective action. Takes necessary action to ensure contractor/MEO corrects discrepancies noted during inspections by notifying contractor/MEO personnel and customer of solutions to any difficulty encountered. Updates Quality Assurance Surveillance Plan. Prepares new checklists and appropriate sampling plans based on additions/deletions/changes to the contract/PWS. Prepares and executes monthly Quality Surveillance Schedule. Recognizes and determines valid workload changes and expanded requirements brought about by changes in procedures or operations. Specialized experience is that experience that includes the following knowledges and abilities: Practical knowledge of established techniques, procedures and requirements concerning garrison operations, methods, and processes to develop and apply surveillance techniques for evaluating contractor's/MEO's performance. Knowledge of standard surveillance techniques and skill to evaluate facts, conditions and trends; and prepare documented reports of findings relative to contractor's/MEO's performance. Knowledge of established plans and methods for evaluating contractor's/MEO's compliance with the contract/PWS and skill in applying the knowledge to determine the quality of work produced. Ability to execute requirements of a detailed quality assurance plan in order to monitor and evaluate services performed by the contractor/MEO against the requirements of the contract. Ability to analyze and evaluate functional performance to identify compliance with standards and provide recommendations to improve performance of readily observable conditions and services.The experience described in your resume will be evaluated and screened for the Office of Personnel Management's basic qualifications requirements, and the skills needed to perform the duties of this position as described in this vacancy announcement.Your pay will be set within the range specified in this vacancy announcement and will be based on your qualification, education, experience, training, and availability of funds.NSPS positions are excluded from time-in-grade restrictions.Education can be substituted for experience. Review the qualification requirements for specific information.Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.htmlApplicants must demonstrate possession of the knowledge, skills, abilities and competencies required to perform the work identified in the duties description.Applicants must have one year of specialized experience at the next lower pay band or equivalent under the General Schedule (GS) or other pay systems.Quality of experience relates to how closely or to what extent an applicant's background and recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must have the knowledge, skills, abilities and competencies to successfully perform the work of the position at the appropriate level.
Other Requirements:
Click here for more information.Personnel security investigation required.A medical examination is required.Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.Direct Deposit of Pay is Required.You must include the announcement number on your application.Applicants claiming veteran's preference must clearly show an entitlement to such preference on the resume/supplemental data submitted.Failure to provide all of the required information as stated in the vacancy announcement may result in an ineligible rating or may affect the overall rating.One year trial/probationary period may be required.
HOW YOU WILL BE EVALUATED:
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Resumes will be evaluated for basic qualifications requirements and for the skills needed to perform the duties of the position, as described in this vacancy announcement and identified by the Selecting Official for the position.
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| JOB RESPONSIBILITIES, DUTIES, TASKS |
NCAN07849485R1
Quality Assurance Specialist
Additional Duty Location Info:1 vacancy - DC - Washington
MAJOR DUTIES:
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Serves as Quality Assurance Specialist responsible for performing quality assurance surveillance of the contractor/Most Efficient Organization (MEO) compliance with contract/Procurement Work Statement requirements. Evaluates garrison base operation services contained in the contract/PWS using Quality Assurance Surveillance Plan and checklists. Based on the Plan, uses a variety of surveillance methods such as random sampling, 100% sampling, planned sampling, and customer complaints to evaluate contract/MEO performance. Using knowledge of functional area and work, processes, analyzes and evaluates contractor/MEO performance and determines if performance complies with performance standards contained within the contract/PWS. Executes surveillance techniques and procedures as outlined in the Plan to use in inspecting operation of functions under the contract/MEO to determine degree of efficiency and effectiveness achieved.
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| HOW TO APPLY |
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| JOB BENEFITS AND OTHER INFORMATION |
NCAN07849485R1
Quality Assurance Specialist
BENEFITS:
The Department of Defense offers excellent benefits programs some of which may include: Comprehensive health and life insuranceCompetitive salariesGenerous retirement programsPaid holidays, sick leave, and vacation timeFlexible work environment and alternate work schedulesPaid employment related training and educationPossible student loan repaymentPayment of licenses, certification, and academic degrees as applicableBonuses, incentives, and awards as appropriate for the job.
OTHER INFORMATION:
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Click here for more information. To successfully claim veteran's preference, your resume/supplemental data must clearly show your entitlement. Please review the information listed under the Other Requirements link on this announcement or review our on-line Job Application Kit.The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. The DoD policy is available on http://www.cpms.osd.mil/fas/staffing/pdf/rem_ann.pdfThis is a Career Program Position (CP). # 15Salary includes applicable locality pay or Local Market Supplement.Permanent Change of Station (PCS) expenses are not authorized.The Base Realignment and Closure (BRAC) Commissions recommendations have been approved. This vacancy exists in an organization that is affected by BRAC. Click here for additional information.
Other Advantages: Employees who use public transportation or van pools to Walter Reed are entitled to a free MetroChek pass which can be used to save up to $105 per month in transit costs. Also, a free membership with Commuter Connections, entitles commuters who regularly carpool, vanpool, bike, walk or take transit to work with a reliable (and free) Guaranteed Ride Home in case of emergencies, up to four times per year.
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